Ombudsman supervisor’s corner... Assessment and care planning is the key to quality care
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Every person in a nursing home has the right to good care, under the law. The law states that the nursing home must help residents “attain or maintain” their highest level of physical, mental and emotional well-being. In order to provide good care, the staff must assess each resident and plan care to support each resident’s life-long patterns, and their current interests, strengths and needs. When residents and family members are involved in the care planning process, they can provide the staff with information needed to make sure residents get the good care they deserve.